Tips & Advice

Find answers to your questions about our auction processes, payment methods, and shipping policies.

To pre-register for an auction: 

  1. Go to PrimeAuctionsCanada.com and click on the link to “Launch Live Auction World” (LAW). 
  2. On our LAW auction page, click “Get approved to bid” on the auction you want to bid in. 
  3. Enter all your required information (a valid credit card is required). 
  4. Choose your preference for pick-up, express delivery or shipping for your winning lots. 
  5. Answer the Yes or No questions, accept user agreement and confirm your information. 
  6. “Congratulations, you are now approved to bid”. Press “continue”. Now you can bid in our auction. 
  7. Open our page and scroll through our items to find something you like. 

To place an absentee bid: 

  1. Open auction item, go to “Enter your maximum absentee bid”. 
  2. Enter in the amount you wish to bid, press “Place max bid”. The system will ask you to “confirm bid”, click this button.  
  3. The system will let you know if you have been outbid or if you are currently the highest bidder. If you have been outbid, you can enter a new maximum bid amount. 

To bid during auction day: 

  1. Open our auction page, click on todays auction. Once the auction is live, you can watch and bid on items as they come up. 
  2. To bid on a live auction item, simply swipe the “bid here” tab and the system will register your bid. 
  3. The auctions are pretty quick and are spaced 30 seconds apart. If a bid is placed within the last 3 minutes, the timer will reset for another 3 minutes until the item is sold. 
  4. Once the final gravel drops, LAW will automatically charge the credit card on file for the lucky winner.  
  5. Dependant on your chosen method of receiving your winning items, Prime Auctions Canada will send out an email containing pertinent information about your winnings.

We accept a variety of credit cards for your convenience.

Local pick-up is FREE (location will be provided after payment is received).

We offer express delivery for the Lower Mainland. Delivery fees usually range from about $10 to $30 CAD, please see map on Home page.  

We use Canada Post Expedited Parcel for shipment, which will require a signature (no drop off at doorstep), and includes tracking and free insurance up to $100. 

If winning bid total purchase amount is more than $100, additional insurance will be added up to the total purchase amount at $2.75 per additional $100.

There is a $10 CAD fee for securely packaging your items inside a sturdy cardboard mailer/box. Additional costs are applied if multiple mailers or boxes are necessary for larger orders.

Need More Help?

Please email us at support@PrimeAuctionsCanada.ca orvisit out our Support Page.