Tips & Advice
Find answers to your questions about our auction processes, payment methods, and shipping policies.
To pre-register for an auction:
- Go to PrimeAuctionsCanada.com and click on the link to “Launch Live Auction World” (LAW).
 - On our LAW auction page, click “Get approved to bid” on the auction you want to bid in.
 - Enter all your required information (a valid credit card is required).
 - Choose your preference for pick-up, express delivery or shipping for your winning lots.
 - Answer the Yes or No questions, accept user agreement and confirm your information.
 - “Congratulations, you are now approved to bid”. Press “continue”. Now you can bid in our auction.
 - Open our page and scroll through our items to find something you like.
 
To place an absentee bid:
- Open auction item, go to “Enter your maximum absentee bid”.
 - Enter in the amount you wish to bid, press “Place max bid”. The system will ask you to “confirm bid”, click this button.
 - The system will let you know if you have been outbid or if you are currently the highest bidder. If you have been outbid, you can enter a new maximum bid amount.
 
To bid during auction day:
- Open our auction page, click on todays auction. Once the auction is live, you can watch and bid on items as they come up.
 - To bid on a live auction item, simply swipe the “bid here” tab and the system will register your bid.
 - The auctions are pretty quick and are spaced 30 seconds apart. If a bid is placed within the last 3 minutes, the timer will reset for another 3 minutes until the item is sold.
 - Once the final gravel drops, LAW will automatically charge the credit card on file for the lucky winner.
 - Dependant on your chosen method of receiving your winning items, Prime Auctions Canada will send out an email containing pertinent information about your winnings.
 
We accept a variety of credit cards for your convenience.
Local pick-up is FREE (location will be provided after payment is received).
We offer express delivery for the Lower Mainland. Delivery fees usually range from about $10 to $30 CAD, please see map on Home page.
We use Canada Post Expedited Parcel for shipment, which will require a signature (no drop off at doorstep), and includes tracking and free insurance up to $100.
If winning bid total purchase amount is more than $100, additional insurance will be added up to the total purchase amount at $2.75 per additional $100.
There is a $10 CAD fee for securely packaging your items inside a sturdy cardboard mailer/box. Additional costs are applied if multiple mailers or boxes are necessary for larger orders.